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PEfitness offers high-quality, customizable Pilates reformers designed to meet a wide range of needs from home fitness to professional studios and physiotherapy centers, ensuring superior performance, durability, and comfort.

PEfitness stands out due to our commitment to quality, customization, and customer service.

With over 13 years of manufacturing experience, we offer highly customizable Pilates reformers tailored to meet specific needs, including rehab-friendly features like higher legs and softer cushions. Our rigorous quality control standards, global client base, and dedicated after-sales support ensure you receive reliable, top-tier equipment and professional guidance every step of the way.

Choosing the right reformer depends on your needs and space. Consider factors like your fitness level, intended use (home, studio, or physiotherapy), and any specific requirements like adjustable height or softer cushions for rehab purposes.

If you’re unsure, our team is here to help guide you through the selection process, offering personalized recommendations based on your goals and space constraints. Contact us for expert advice to find the perfect reformer for your needs.

Our Pilates reformers come with a comprehensive warranty—10 years on the frame, 3 years on the springs, and 2 years on parts—offering robust protection for your investment. This extensive coverage ensures that any manufacturing defects or issues are swiftly addressed. Additionally, we provide maintenance guidance to help you keep your equipment in top condition, giving you peace of mind and allowing you to focus on delivering an exceptional experience without the worry of unexpected repair costs.

PEfitness offers a wide range of Pilates equipment including Pilates reformers, reformers with towers, Cadillacs, Pilates chairs, ladder barrels, and other small equipment. Each piece is designed with high-quality materials and can be customized to meet specific needs, ensuring versatility for home, studio, or physiotherapy use.

Choosing the right reformer depends on your needs and space. Consider factors like your fitness level, intended use (home, studio, or physiotherapy), and any specific requirements like adjustable height or softer cushions for rehab purposes.

If you’re unsure, our team is here to help guide you through the selection process, offering personalized recommendations based on your goals and space constraints. Contact us for expert advice to find the perfect reformer for your needs.

We provide detailed maintenance guidance, including video tutorials and manuals, to help you keep your equipment in top condition. Regular maintenance, such as checking springs and cleaning surfaces, ensures your equipment remains safe and performs optimally over time.

Absolutely. We offer extensive customization options to meet specific needs, whether it’s adjusting the height, selecting softer cushions, or personalizing the color and logo to match your brand or aesthetic preferences.

We can customize your logo on the frame and straps and offer a choice of leather colors at no additional cost. Other customization options, such as adjusting the frame width, leg height, or cushion softness, are available for an extra fee. We can also help you create a unique reformer design to match your brand’s style—just let us know your needs, and we’ll bring your vision to life.

FREE customizations, like logos and leather colors, can be ready in 1-2 weeks. More complex customizations, including design alterations, have variable lead times depending on the specifics of the project. Our team will keep you informed throughout the production process.

Yes, PEfitness offers extensive customization options to tailor our equipment to your specific requirements, such as adjusting the height, adding softer cushions, or modifying the frame design to meet rehabilitation or special fitness needs.

Absolutely. Our expert team is available to consult with you on your requirements, recommending the best customization options to enhance functionality, comfort, or aesthetic appeal, ensuring the final product perfectly suits your needs.

We offer comprehensive after-sales service, including remote video guidance, maintenance advice, and technical support. Our dedicated team is available 24/7 to assist with any issues, ensuring you receive prompt and professional support whenever needed.

Our technical support team is readily available through phone, email, or online chat. We can provide step-by-step guidance via video calls and troubleshooting advice to help resolve any issues quickly and efficiently.

Yes, most of our products arrive 90% pre-assembled, and we provide detailed installation manuals and videos in multiple languages. For further assistance, our support team is available to guide you through the setup process to ensure your equipment is correctly installed.

We aim to respond to all service requests within 24 hours. For urgent issues, our rapid response system ensures the problem is escalated and addressed promptly, with the involvement of senior management if necessary.

Step 1: Send us an inquiry with the product details, including the type, quantity, and any customization requests.

Step 2: Confirm your order details, including the product specifications, zip code, and delivery address. We will provide a quotation based on your requirements.

Step 3: Make the payment using one of our accepted methods: TT, PayPal, or credit card.

Step 4: Once payment is confirmed, we will begin production and send you an OQC (Outgoing Quality Control) report with product photos and videos for your approval.

Step 5: Your order will be shipped, and we will provide you with the logistics and tracking information.

Step 6: Receive your order at your specified address and enjoy your new PEfitness equipment.

Yes, we prioritize your security. All payments are processed through secure platforms with encryption to protect your financial information, ensuring a safe transaction every time.

We support TT (Telegraphic Transfer), PayPal, and major credit cards, giving you flexible options to complete your purchase securely.

Yes, in most cases, the prices include Value Added Tax (VAT) as applicable according to your location. For specific tax details, please contact our sales team for further information.

If the product is in stock, it will be dispatched within 3 business days. Customized items will take up to 7 days to be ready for shipping. Delivery times may vary, but in most cases, you will receive your order within 4-6 weeks, depending on the destination.

Shipping costs depend on your specific location. Please provide your zip code and address, and we will compare quotes from multiple shipping agents to offer you the best option for your delivery.

Yes, you are welcome to use your own shipping agent based in China. We will coordinate with your agent to ensure a smooth shipping process

Please provide your detailed address and postal code, and we will check with our long-term partner freight forwarders to confirm if we can ship to your area. We offer door-to-door services to most countries and regions worldwide and will select the best shipping solution for you. If you have your own shipping agent in China, you are welcome to use them as well.